When you think about boosting your shop's performance, increasing your car count or average repair order might be the first things that come to mind. Of course, those are definitely areas you should...
5 KPIs for Assessing Automotive Technician Performance
September 19, 2023
Fighting the Forgetting Curve
May 05, 2023
Causes of Low Automotive Technician Productivity
October 13, 2023
Top 8 Skills Automotive Technicians Need for Success
January 19, 2024
While the technician shortage isn't exactly breaking news for our industry, its effects don't seem to be letting up anytime soon. The problem is complex, and unfortunately, a solution isn't on the...
Wouldn't it be great if you could retain everything you learn, the first time you learn it? Unfortunately that's not how most people's memories work, and we have the concept of the forgetting curve...
It's no secret the automotive industry is undergoing a shift — vehicle technology is rapidly changing, technicians are in short supply, and shops everywhere have been feeling the effects. This can...
Many automotive shops hold long training sessions for their technicians and service advisors periodically throughout the year. What if we told you this traditional model of training may not be the...
Early learning is necessary for humans to function in the world. We learn to walk, talk, share, and then read, write, and calculate. Compared to the learning we are capable of as adults; all of this...
In this episode, David Boyes joins Ratchet+Wrench editor Chris Jones to talk about our company’s app, Today's Class, an online learning organization that has been supporting the automotive industry...