Starting a new job in a busy auto repair shop can be daunting for any technician, no matter their experience level. Without a well-structured onboarding process, new hires might feel uncertain or...
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Not every shop approaches training the same way, and that’s a good thing. Whether you’re introducing new technology, refreshing core skills, or helping your team grow, how you choose to train can...
Effective, positive employee feedback is one of the best tools automotive shop owners and managers have to boost team engagement, performance, and skill development. If you want your shop to meet and...
Everyone on your team brings something different to the table. Their varying skills, experience levels, and even weaknesses make your team strong, but these differences can also make training a bit...
Artificial intelligence has made its way to automotive training, but probably not in the way you're imagining. While a lot of AI deals with content creation, the AI-driven algorithms behind Today’s...
Annual reviews are key to shop growth. They help you see where everyone stands and plan the path ahead. But what if you could get an even clearer – and measurable – picture? That’s where automotive...
Bill Nalu, a shop owner with over three decades of experience, was grappling with the ever-changing landscape of automotive technology and the need to maintain top-notch customer service. Frustrated...