Questions to Ask Candidates When Hiring for Automotive Technicians

Discover key interview questions for hiring technicians. From assessing qualifications to teamwork and communication, find your shop’s perfect fit.
Creating Accountability Without Micromanagement Through Training

Learn how training systems can help auto repair shops build accountability, reduce micromanagement, and create more consistent day-to-day follow-through.
Keys to Retaining Your Best Technicians

When you have top talent on your team, it’s important to keep them around. Check out these keys to retaining your best technicians.
The True Cost of an Undertrained Technician (And How to Fix It)

Learn how an undertrained technician can affect productivity, repair quality, retention, and shop performance, plus how better training can help fix the problem.
When Training Breaks Down: 5 Signs Your Program Needs a Reset

Learn the signs your training program needs a reset and how a more focused approach can help your shop improve and build stronger training habits.
Blending Vendor-Supplied Training with Third Party Training

Learn the difference between vendor-supplied training and third-party automotive training and how to build a training mix that makes sense for your shop.